Specialists of our service center will perform diagnostics, service and, if necessary, repair of your equipment as soon as possible.
Services provided by the service center in Kyiv can be divided into:
1 Carrying out technical maintenance of equipment in the service center has a number of advantages:
• availability of necessary diagnostic and repair equipment;
• check of internal combustion engine performance (without load and under load);
• checking the oil system of the engine;
• checking the fuel system of the engine;
• checking the engine cooling system (air or water);
• checking the generator (synchronous or asynchronous);
• checking electrical circuits for breaks or short circuits;
• checking the main automatic voltage regulator (AVR - automatic voltage regulator);
• checking and, if necessary, adjusting the output voltage of the generator;
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• checking and adjusting the frequency of the generator;
• a large assortment of consumables and spare parts for service is always available at the service, and if necessary, repair of the equipment itself;
• the efficiency of service center specialists (diagnostics are carried out directly at the Customer himself within a short time;
• the possibility of repairing gasoline or diesel equipment in the shortest possible time.
2 Maintenance at the Customer's facility.
The advantage of our service center, in contrast to many other service centers that provide their services for maintenance or repair of equipment on a stationary basis, the client himself needs to take the equipment to the service center, is the service of our service to visit the Customer's facility.
Carrying out service at the Customer's facility (exit to the client) is the main service of our service center in Kyiv. When buying power, construction or gardening equipment, the client very often faces the problem of delivering the equipment itself to the service center due to the large dimensions and weight of the unit itself for timely maintenance, if a gasoline generator (maximum weight up to 250 kg.) can still be brought to the service center, then the weight of
diesel generator sets reaches several dozen tons, which in turn is labor-intensive and an expensive process. Our service center has the necessary vehicles, and in order to visit the client, you only need to dial the number + 380 067-166-23-93 - and we will agree on the place and time where your equipment is located for further diagnostics, service, and, if necessary, the repair itself. Visiting the Customer's facility is a paid service and is negotiated with the client individually. The cost of going to the Customer's facility depends on the distance to the facility where the equipment is located.
3 Round-the-clock service support (24/7) of our clients.
A distinctive feature of our service center in Kyiv, compared to many service centers that provide their services, is round-the-clock 24/7 service support for our clients. In general, the work of most service centers is limited to the working week (from Monday to Friday) during working hours (from 9 a.m. to 6 p.m.). Unfortunately, it often happens that equipment on a gasoline or diesel engine breaks down at the most inopportune moment (weekends or holidays). The specialists of our service center will provide you with qualified technical assistance by phone, and if necessary, they will go to the object to eliminate the malfunction and start the equipment.
Special attention should be paid to service or technical support (visit to the Customer's facility, working on weekends, 24/7), we recommend that you take into account the above recommendations and you will avoid unnecessary problems with the search for a service center to service or repair your equipment. Timely contacting the service center for service will allow you not only to save money on repairs, but also to be confident in the reliability of your equipment.