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BIG TIRE company — official commercial information and service policy
1. General provisions and principles of the company's work
VELIKA SHYNA is a specialized Ukrainian supplier of truck, agricultural, industrial and large-sized tires for machinery of any purpose. Our mission is to simplify and optimize the process of buying tires, provide customers with quality goods, professional advice and fast delivery throughout Ukraine.
We work with farms, agricultural holdings, transport companies, the construction sector, logistics operators, heavy industry enterprises, as well as with private customers who want to buy tires quickly, safely and with quality assurance.
In its work, the company adheres to key principles:
* transparency of terms of sale;
* correctness of technical information;
* prompt delivery of goods;
* guarantees and responsibility to the client;
* individual approach to each order.
Our online tire store is focused on SEO-queries such as buy tires Ukraine, agricultural tires delivery, cargo tires Kyiv, etc., therefore we maintain a current assortment and detailed descriptions of each product.
2. The process of buying and placing an order
2.1. How to make an order
To buy truck, agricultural or industrial tires, the client can:
* place an order through the site in a few clicks;
* call the manager;
* write in Viber, Telegram or WhatsApp;
* leave a callback request.
The manager will clarify the size of the tires, their availability in the warehouse, help to choose the right size and calculate the approximate cost of delivery.
2.2. Professional tire selection
One of the key advantages of VELIKA SHYNA is the expert selection of products. We take into account:
* type of equipment (tractor, combine, loader, truck, special machine);
* axle load;
* seasonality and type of coverage;
* recommendations of the equipment manufacturer;
* permissible pressure and disc diameter.
This ensures safe operation and increases the service life of tires.
Popular customer inquiries include: buy tractor tires, combine harvester tires price, truck tires 315/80R22.5, industrial tires with delivery.
2.3. Order confirmation
After agreeing on all the parameters, the manager issues an invoice or forms an application to the transport company. The item is reserved in the warehouse, which guarantees its availability by the time of payment or shipment.
3. Terms of delivery across Ukraine
VELIKA SHYNA company delivers tires to any city or settlement in Ukraine. We cooperate with the main logistics operators:
* Nova Poshta is the fastest delivery;
* SAT is a favorable tariff for large tires;
* Delivery is optimal for truck and agricultural tires.
3.1. Delivery formats
The client can choose:
* delivery to the branch of the transport company;
* delivery to warehouse;
* address delivery directly to the enterprise or farm.
The term of transportation is usually 1–3 days, depending on the distance and the logistics characteristics of the carrier.
3.2. Packaging and security
Tires shipped:
* in factory form;
* without bending and deformation;
* with mandatory verification of the TTN number.
Each shipment is controlled by the manager until the customer receives it.
3.3. Estimated shipping cost
The price depends on:
* type size;
* tire weight and volume;
* tariffs of the logistics company;
* method of delivery (address or warehouse).
For large-sized tires (for example, 1300×530-533, 1050/50R32), CAT and Delivery are optimal.
4. Payment methods
BIG TIRE offers several convenient payment formats:
4.1. Non-cash settlement
It is suitable for legal entities and individuals, provides for the payment of an invoice.
4.2. Payment upon receipt
Available at Nova Poshta, SAT or Delivery warehouses. Convenient if the customer wants to inspect the tires before paying.
4.3. Prepayment
Guarantees reservation and priority shipment of goods from the warehouse.
4.4. Fast online payment
If necessary, the client can make a transfer through mobile banking.
5. Guarantees and product quality
The company works only with official manufacturers and suppliers. All tires meet factory standards and are marked:
* size;
* load index;
* speed index;
* year of production;
* country of manufacture.
If a defect is detected during the inspection of the product, the client can file a claim in accordance with the legislation of Ukraine.
6. Tire returns and exchanges
Refund is possible in the following cases:
* production shortage;
* false selection (provided the product appearance is preserved);
* inconsistencies with the declared parameters.
The product must not have traces of operation or installation.
7. Acceptance of goods from the carrier
We recommend that customers carefully inspect the tires when receiving:
* check the absence of mechanical damage;
* check the labeling;
* check the number of positions;
* specify the year of manufacture.
In case of discrepancies, you need to draw up an act with the carrier.
Big Tyre -bigtyre.com.ua
The company "Big Tyre" helps to reduce expenses for the operation of equipment. We offer reliable agricultural, truck and industrial tires that are durable and economical. The correct selection of tires reduces fuel consumption, increases the service life of equipment and minimizes repair costs. With us, your machines work more efficiently, and your business gets a tangible benefit.
Velika Shyna -bigtyre.com.ua